Privacy Policy

1. Introduction

Welcome to ShelfHero.ai, operated by SHELF HERO HOLDING LTD ("we," "us," "our"), registered at 124 City Road, London, EC1V 2NX, with Company Registration Number (CRN) 16605538. We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, email address, and telephone number, and other information you voluntarily give to us (e.g., when you register with the Site or fill out a contact form).

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This data is generally anonymized and used for analytical purposes.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account (if applicable).
• Email you regarding your account or inquiries.
• Enable user-to-user communications (if applicable).
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site (if applicable).
• Improve the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site.
• Offer new products, services, and/or recommendations to you (with your consent where required).

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing (if applicable), data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will have access to your personal information only to perform these services on our behalf and are obligated not to disclose or use it for any other purpose.

5. Tracking Technologies

Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology unless you voluntarily provide it. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13 (or equivalent minimum age depending on jurisdiction). If you become aware of any data we have collected from children under such age, please contact us using the contact information provided below so we can take appropriate action.

8. Options Regarding Your Information

Account Information (if applicable)
You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site (if applicable).
• Logging into your account settings and updating your preferences (if applicable).
• Contacting us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Company Name: SHELF HERO HOLDING LTD
Address: 124 City Road, London, EC1V 2NX
Company Registration Number: 16605538
Email: hello@shelfhero.com